24/7
24/7 Multichannel Support
WhatsApp, email, voice, and images interpreted and answered by AI Agents.
Explore solutionAI WhatsApp automation, chatbot, and 24/7 automated customer service — Brandware Inovação
Intelligent Automation
Your business doesn't need to work 24/7.Your AI can.
AI agents that handle, qualify, schedule, analyze, and route requests automatically.
ClientAIScheduleConfirmation
- 24/7
- Continuous operation
- Multichannel
- WhatsApp, email, voice
- AI
- Specialized agents
MessagesCalendarDocumentsCRMActive supportProcessing
The problem
While your team works during business hours...
Customer demand doesn't keep office hours. And every delayed response is a lost opportunity.
Traditional model
- Backlogged messages
- Unanswered emails
- Customers waiting
- Manual tasks
- Slow processes
- Scattered information
With Brandware —AI working 24/7
- Immediate response, anytime
- Emails read and classified
- Customers served instantly
- Repetitive tasks automated
- Standardized processes
- Organized information
More agility, more productivity, and more results.
Your team focused on what matters. AI taking care of the rest.
Solutions
AI Agents to transform your operations.
Automate repetitive tasks, speed up responses, and allow your team to focus on what truly matters.
24/7
24/7 Scheduling
Checks team availability, schedules, and confirms with the client.
Explore solution24/7
24/7 Triage and Processes
Analyzes, classifies, and routes each request to the right team.
Explore solution24/7 Scheduling
Your calendar working while you work.
From first contact to confirmation, AI handles scheduling without depending on team business hours.
ClientAICalendarConfirmation
- 01
AI receives customer messages 24/7.
- 02
Responds and classifies according to the requested content.
- 03
Presents information about services and products.
- 04
Receives and sends files.
- 05
Checks team schedule availability.
- 06
Schedules and confirms with the customer.
24/7 Multichannel Support
Serve your customers on any channel. At any time.
WhatsApp, email, voice, and image flow into a single intelligence core that interprets, responds, and routes.
ClientAIClassificationResponseTeam
- 01
AI receives emails or WhatsApp messages — text, voice, or image.
- 02
Responds to and classifies the request.
- 03
Presents product and service information.
- 04
Receives and sends files.
- 05
Routes the ticket to the correct team.
Customer Service / Investments
Organized relationship management for investment operations.
For firms and teams handling high interaction volumes, AI organizes and automates customer support.
ClientAIOrganizationCustomer Service
- 01
AI receives client requests 24/7.
- 02
Responds and classifies according to the requested content.
- 03
Presents information about services and products.
- 04
Receives and sends files.
- 05
Directs customer service to the responsible team.
24/7 Triage
The right request reaches the right team.
Documents and messages enter the system, get automatically analyzed and classified until reaching the responsible team.
ClientAIAnalysisClassificationTriageTeam
- 01
AI receives emails and messages from customers 24/7.
- 02
Responds and classifies according to the requested content.
- 03
Presents information about services and products.
- 04
Receives and sends files.
- 05
Analyzes documents.
- 06
Routes the ticket to the correct team.
Industries
Where AI can transform your operations
Solutions applicable to high-volume customer service, scheduling, and triage operations.
Hospitals
Medical Clinics
Diagnostic Clinics
Investment Advisory Firms
Insurance Brokerages
Sales Teams
Sales Representatives
Manufacturing
Distributors
Other industries
Services
Technology to automate. Marketing to grow.
Strategy, creativity, data, and technology working together.
Social Media
Strategy, content, and digital presence.
E-commerce
Strategies to turn traffic into sales.
Websites
Results-driven digital experiences.
Marketing
Branding
Brand building and positioning.
BI / Analytics
Data turned into intelligence for decision-making.
CRM
Relationship, automation, and customer journey management.
About us
Technology to transform businesses.
Brandware works with innovation, marketing, and automation using Artificial Intelligence, especially AI Agents — from customer service to request routing.
Innovation
Artificial Intelligence
Automation
Marketing
Process
How it works
From the first conversation to solution deployment.
- ●01
Schedule a call with Brandware
- ●02
We understand your needs
- ●03
We present the solution
- ●04
We present the proposal
- ●05
We define the implementation schedule
Next step
Is your company ready to work with AI?
Discover which processes can be automated in your operation.
Contact
Shall we talk about your company?
Fill in your details and Brandware will get in touch to understand your needs.